Replicant » Replicant infrastructure

h1. InCaseOfRedmineRgistrationIssues

h2. Redmine registration issues

Redmine registration is currently not working due to mail configuration issue.

People can create accounts but the account activation mail is never sent.

h3. To manually activate an account for people creating new accounts

* Send a mail to the "Mailing list":https://lists.osuosl.org/mailman/listinfo/replicant (Registration required) or the [[PrivateContact]] address or the mailing list.

h3. To manually activate an account for people that have admin access in the Redmine interface

If you have the mail in Maildir format:

<pre>

$ cat ./the_mail_in_Maildir_format | dkimverify 

signature ok

</pre>

With claws mail, open the mail, then click "File->Save Email as", then you can verify it with dkimverify manually:

<pre>

$ cat saved_mail | dkimverify

signature ok

</pre>

Then in Redmine, go in Administration->Users and Select All in Status, and search for the mail address.

Make sure that there is only one email matching, and then, once the user is selected, you should see the following links on the top-right of the page:

> Emails Activate Delete Users

You can then activate the account by clicking on "Activate".

Be aware that there is no confirmation and that once the button is clicked, the account is activated immediately.